Returns & Exchanges
At Pamela Love, we want you to be completely satisfied with your purchase. We offer returns or exchanges on unworn, non-customized jewelry within 14 days of the delivery date.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the jewelry in its original designer packaging and include the packing slip to ensure a smooth processing experience.
Ship the Item
Affix the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our studio inspects the item for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing